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Integrators

Network of Integrators
In complement to our own service and support units, we continue to establish a network of service partners (integrators) in order to expand and enhance our implementation and support capacity and quality through local presence. Simultaneously we strengthen our global market presence.

Broader offering in Services with Regional Business Expertise

It is obvious that local offices with local personnel are able to provide an approach more in tune with local market and business practices. Sofico partners also enrich the project with their native culture and language. By teaming up with integrators, who have leasing and fleet management expertise and who are specialized in project implementation, our projects can achieve a quicker time to market.
A local help desk will also optimize customer support after golive and will enable Sofico to provide faster response.

Ideal Sofico Integrators
We expect the integrator to provide first line customer support, account management and end-user training.
Since one of Sofico’s mission principles is independence, we have decided that no exclusivity for integrators is given nor requested. The customer always has the final say in selecting the integrator.
Integrators can be large multinational IT consulting companies, smaller local integrators or even individual specialists. The local integrator can be a third party partner selected by the customer or proposed by Sofico, a selected team from Sofico Services or the customer’s internal integrator (a dedicated team of specialists).